More milestones in Greece’s digital transition

“Reform is not something that can be copy-pasted from what other countries are doing,” but needs to go through the time-consuming process of being adapted to the needs and realities of each individual state, the government official spearheading Greece’s digital transition told a conference in Athens on Thursday.

Speaking to the “Technology Summit: Shaping the Digital Transition” conference organized by Money Review, Digital Governance Minister Kyriakos Pierrakakis noted Greece’s remarkable progress, saying that the Gov.gr portal – launched in April 2020 – already offers around 1,400 online services, but added that more needs to be done.

“The result of this exercise has yielded successful results to an extent, but there is quite a bit of work that remains to be done, which will be facilitated by the new systems stemming from the Recovery and Resilience Facility,” he said.

“In this regard, there are more than 440 projects bankrolled by the Recovery Fund that are part of the ‘digital transformation bible,’ covering the vacuums and tying up the loose ends of many, many years in the country and particularly in the public sector – from the issuance of pensions, which requires the digitization of all the data, to the operation of central ERP [Enterprise resource planning] and HRMS [Human Resources Management] systems,” Pierrakakis explained.

The minister also revealed that legislation aimed regulating emerging technologies like blockchain, artificial intelligence, the Internet of Things, 3D printing and unmanned aerial vehicles is being drawn up and will be presented to lawmakers within July.

The legislation, he said, not only seeks to define precisely what constitutes each of these technologies, but also how they are used and applied in a professional capacity.

“We are saying, for example, that drones can be used by the postal service for the islands,” Pierrakakis said.

He also hailed the creation of the National Procedures Register, nicknamed Mitos, which will provide information on how different state procedures work, how long they take and how much they will cost.

“It is, effectively, a map of procedures of the Greek state which, when ready, will allow the administration to check itself, but also citizens to carry out tasks related to the public sector faster and more efficiently,” Pierrakakis said.